VACANCY: Personal lines underwriter

Brolink is a leading provider of insurance administration services, providing a comprehensive range of insurance products from South Africa’s top insurers. Our portfolio includes personal insurance, commercial insurance as well as niche products such as agriculture, transport, engineering and aviation. As a short term insurance administrator, Brolink provides a dedicated service to professional brokers in delivering on their clients’ business or professional insurance needs.

Career opportunity

An exciting opportunity exists for an underwriter at Brolink in Centurion.

Job description

Duties and Responsibilities:

General underwriting work processes and procedures:

  • Quotes
  • Amendments
  • Mandates
  • Broker enquiries
  • Discount request
  • Ad hoc projects
  • Capturing of policies in respect of business take-on
  • Refund requests

System requests handling in the BIB environment:

  • Validate and investigate requests
  • Log request on the Business Support request system
  • Test development for correctness (UAT)
  • Prioritise and drive outstanding requests
  • Ad hoc system audits / projects, e.g. renewal fixes, age analysis, new products or features

Portfolio take-on administration:

  • Project coordination to load the policies involved
  • Allocate resources
  • Quality control in respect of business captured

Special working conditions: This position involves occasional overtime and an open plan office and environment.

Qualification and experience

The following academic qualifications and related experience are requirements for the position:

      • 3 years personal lines insurance experience of which 2 years must be in personal lines underwriting
        or personal lines sales
      • Matric is an essential requirement
      • Regulatory Exam: Representatives
      • FAIS Credits (as per FAIS requirement)
      • Must be Fit & Proper in terms of the FAIS Act
      • Must not be debarred with FSB Experience in the financial services industry or short-term insurance
        industry (preferable)
      • No ITC Credit records (bad debts, judgements etc.)
      • No Criminal RecordTechnical competencies

    The essential competencies that will be needed for this position are:

            • Competent to use an insurance policy administration system and applications
            • Must have a sound insight into how the current system/s work
            • Microsoft Office products skills (Outlook, Word, Excel)
            • Underwriting rules and products knowledge
            • Able to analyse a system requirement to log the correct request


    A number of attributes are part of the make-up of the person who will be best suited to the position. They

              • Problem solving skills
              • Ability to transfer knowledge to Business Support and person requesting the change
              • Decision making
              • Planning & organising
              • Time management
              • Communication skills
              • Insurance operating system knowledge
              • Administrative skills
              • Ability to work according to set policies and procedures
              • Project coordination skills

    Applicants must have a clear ITC, clear criminal record and excellent previous employment references.

    Qualified applicants are invited to apply by sending a CV to: before 31 January 2018. Should you be aware of a qualified individual, please pass this vacancy on to them.