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IT Operations Co-Ordinator


An exciting opportunity exists for IT Operations Co-Ordinator at Brolink in Centurion.

Duties and Responsibilities:
• Co-ordinate overall efforts in IT Operations
• Schedule maintenance tasks of the operations team
• Schedule after hours and weekend activities of the operations team
• Control shift roster
• Distribute tasks evenly among the team members
• Ensure tasks are delivered on agreed date / time
• Accompany IT Services manager to meetings
• Prepare agendas for monthly staff meetings
• Liaise with department heads on activities to be performed
• Lead Root Cause Analysis activities
• Control the software asset register, ensure completeness and manage end of support / renewals
• Write and maintain operational / info sec documents (including policies, procedures and standards), maintain a library of versioned documents and facilitate sign-offs
• Perform project administrative tasks including the writing of minutes
• Follow up on outstanding orders for equipment
• Assist with audit queries

QUALIFICATIONS AND EXPERIENCE                                                                                                                                                                       

Minimum Requirements:
• Matric
• A tertiary qualification / IT-related certification (e.g. ITIL, PMBOK)
Work Experience
Minimum Requirements:
• Proven experience in office co-ordination
• At least 2 years hands-on working experience as an administrator in a technical environment
• Experience writing documentation for processes and procedures
Preferred Experience:
• Project management / administration
• Help desk support

• Exposure to network support / software development
• Experience in a financial services environment


 Minimum Requirements:
• PC literacy: Good knowledge of Microsoft Office software (especially Word and Excel)
• Appreciation of information security concepts
• Technical writing skills

Attributes required for the position include but are not limited to:
• Ability to work independently from home for extended periods
• Customer service orientation
• Creative problem-solving skills
• Keen attention to detail
• Good written and oral communication skills
• Technical documentation skills
• Experience in a team-oriented, collaborative environment
• Self-motivated, results-orientated with the ability to prioritise, meet deadlines and manage changing priorities
• Positive attitude
• Ability to learn continuously and a keen interest to keep up-to-date with trends in IT

Applicants must have the following:
• Clear TransUnion record
• Clear criminal record
• Excellent previous employment references
• Proof of full vaccination against COVID 19
• Necessary basic infrastructure to work from home
Qualified applicants are invited to apply by sending a CV to: on or before the 15th of December 2021.
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy.

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