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IT Operations Co-Ordinator

CAREER OPPORTUNITY 

An exciting opportunity exists for IT Operations Co-Ordinator at Brolink in Centurion.

JOB DESCRIPTION
Duties and Responsibilities:
• Co-ordinate overall efforts in IT Operations
• Schedule maintenance tasks of the operations team
• Schedule after hours and weekend activities of the operations team
• Control shift roster
• Distribute tasks evenly among the team members
• Ensure tasks are delivered on agreed date / time
• Accompany IT Services manager to meetings
• Prepare agendas for monthly staff meetings
• Liaise with department heads on activities to be performed
• Lead Root Cause Analysis activities
• Control the software asset register, ensure completeness and manage end of support / renewals
• Write and maintain operational / info sec documents (including policies, procedures and standards), maintain a library of versioned documents and facilitate sign-offs
• Perform project administrative tasks including the writing of minutes
• Follow up on outstanding orders for equipment
• Assist with audit queries

QUALIFICATIONS AND EXPERIENCE                                                                                                                                                                       

Qualification
Minimum Requirements:
• Matric
• A tertiary qualification / IT-related certification (e.g. ITIL, PMBOK)
Work Experience
Minimum Requirements:
• Proven experience in office co-ordination
• At least 2 years hands-on working experience as an administrator in a technical environment
• Experience writing documentation for processes and procedures
Preferred Experience:
• Project management / administration
• Help desk support

• Exposure to network support / software development
• Experience in a financial services environment

TECHNICAL COMPETENCIES               

 Minimum Requirements:
• PC literacy: Good knowledge of Microsoft Office software (especially Word and Excel)
• Appreciation of information security concepts
• Technical writing skills

ATTRIBUTES
Attributes required for the position include but are not limited to:
• Ability to work independently from home for extended periods
• Customer service orientation
• Creative problem-solving skills
• Keen attention to detail
• Good written and oral communication skills
• Technical documentation skills
• Experience in a team-oriented, collaborative environment
• Self-motivated, results-orientated with the ability to prioritise, meet deadlines and manage changing priorities
• Positive attitude
• Ability to learn continuously and a keen interest to keep up-to-date with trends in IT

ABOUT THE COMPANY
Applicants must have the following:
• Clear TransUnion record
• Clear criminal record
• Excellent previous employment references
• Proof of full vaccination against COVID 19
• Necessary basic infrastructure to work from home
Qualified applicants are invited to apply by sending a CV to: blessings.chanda@brolink.co.za on or before the 15th of December 2021.
Please note that this appointment will be made according to the company’s Employment Equity targets and strategy.

Do you want to apply for this position?

Send your CV to HumanResources@brolink.co.za and start your subject line with:

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